Contact Us
Get in touch with TEA
For general enquiries, support, feedback or partnerships, contact the TEA team during working hours.
Not an emergency service
Our phone, WhatsApp, email and contact form are not staffed 24/7 and are not monitored for emergencies. If someone is having a seizure lasting more than 5 minutes, has trouble breathing or is badly hurt, call 999 or 112 or go to the nearest hospital.
Contact details
Location
Trans-Nzoia County, Kenya
Working hours and response times
Monday – Friday, 8:30 AM – 5:00 PM (East Africa Time).
We aim to reply to messages within one working day.
Messages received in the evening, at weekends or on public holidays are answered on the next working day.
WhatsApp is a way to contact the TEA team during working hours. It is not a 24/7 helpline or emergency service.
Reminder messages from this number are automated. Replies to them may not be read immediately.
Official social media links will be added here once confirmed by TEA.
Send us a message
Please don’t include detailed medical history or ID numbers. We only use your details to reply.